Our Client a leading player in the global Ice-Cold Merchandisers (Beverage Coolers) market seeks to recruit a Technical Manager-Customer Service.
Main Purpose
Main Purpose
Manage the activities of customer service team, sale of post sales services- post warranty, service and asset placement in the market.
Technical training and support to the service provider and the company customers.
Responsibilities:
Responsibilities:
- Prepare Post-Sales Services Proposals and contracts to customers.
- Create, develop and train service network and ensure that the service providers offer high quality service and that contractual KPIs are met.
- Develop and implement corrective p...
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